# Privacy Policy

Last updated: January 27, 2025

## 1. Introduction

Wispli Inc. ("we", "our", or "us") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you use our voice-to-text transcription application ("Wispli" or the "Service").

## 2. Information We Collect

### 2.1 Information You Provide

- **Account Information:** Email address, name, and password when you create an account
- **Voice Data:** Audio recordings processed for transcription (processed in real-time and not stored permanently)
- **Custom Vocabulary:** Terms and shortcuts you add to improve transcription accuracy
- **Payment Information:** Processed securely through our payment provider (we do not store credit card details)

### 2.2 Automatically Collected Information

- **Usage Data:** Word counts, feature usage statistics, and session duration
- **Device Information:** Operating system, app version, and device type
- **Error Logs:** Technical information to help us improve the service

## 3. How We Use Your Information

- To provide and maintain our transcription service
- To process your voice input and deliver transcriptions
- To improve our AI models and service quality
- To communicate with you about updates and support
- To process payments and manage subscriptions
- To detect and prevent fraud or abuse

## 4. Data Storage and Security

**Voice Data:** Your audio is processed in real-time using secure API connections. We do not permanently store your voice recordings. Transcriptions are processed and immediately returned to your device.

**Account Data:** Your account information is stored on secure servers with industry-standard encryption. We use SSL/TLS encryption for all data transmission.

## 5. Third-Party Services

We use the following third-party services:

- **Groq:** For voice-to-text transcription processing
- **Google Gemini:** For text formatting and English coaching features
- **Clerk:** For authentication and user management
- **Payment Processor:** For secure payment processing

Each third-party service has its own privacy policy governing their use of your data.

## 6. Your Rights (GDPR/CCPA)

You have the right to:

- **Access:** Request a copy of your personal data
- **Rectification:** Correct inaccurate personal data
- **Erasure:** Request deletion of your personal data
- **Portability:** Receive your data in a portable format
- **Objection:** Object to certain processing of your data
- **Withdraw Consent:** Withdraw consent at any time

To exercise these rights, contact us at contact@wispli.com

## 7. Data Retention

We retain your account information for as long as your account is active. Usage statistics are retained for up to 2 years. You can request deletion of your account and associated data at any time.

## 8. Children's Privacy

Wispli is not intended for children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us immediately.

## 9. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the "Last updated" date.

## 10. Contact Us

If you have questions about this privacy policy or our data practices, please contact us:

- **Email:** contact@wispli.com
- **Website:** https://wispli.com

### We respect your privacy

We use cookies to analyze site traffic and improve your experience. Your data is never sold. Read our [Privacy Policy](/content/privacy/index.html) to learn more.